Shipping policy
Haircules Shipping Policy
Domestic Shipping (United States):
• Free Shipping: We offer free shipping for all US orders.
• Processing Time: Orders are processed within 1-2 business days. You will receive a notification once your order has shipped.
• Delivery Time: Standard shipping typically takes 3-7 business days. Expedited shipping options are available at checkout for an additional fee.
International Shipping:
• Availability: We ship to most countries worldwide. Please note that we do not ship to certain restricted countries. Contact support@shophaircules.com for more details.
• Customs and Duties: Customers are responsible for any customs fees and duties. Haircules is not liable for these charges.
• Processing and Delivery Time: International orders are processed within 1-2 business days. Delivery times vary by destination and can take 7-21 business days.
Order Tracking:
• Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or the carrier’s website.
Lost or Damaged Packages:
• If your package is lost or damaged during transit, please contact us at support@shophaircules.com. We will work with the carrier to resolve the issue and ensure you receive your products.
Returns:
• We offer a 30-day return period for all orders. For US orders, return shipping is free. International customers are responsible for return shipping costs. Contact support@shophaircules.com to initiate a return.
Contact Us:
• For any questions or concerns regarding your order, please contact our customer support team at support@shophaircules.com.
Thank you for choosing Haircules. We appreciate your business and strive to provide the best service possible.