Refund policy
Haircules Returns Policy
At Haircules, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your Haircules products, we offer a 30-day return period.
US Orders:
• We offer a 30-day return period for all US orders, including free return shipping. If you wish to return your product, please contact our support team at support@shophaircules.com to initiate the return process. We will provide you with a prepaid return shipping label.
International Orders:
• International orders also enjoy a 30-day return period. However, customers must cover the return shipping fee. To initiate a return, please contact our support team at support@shophaircules.com. We will provide you with the necessary return instructions.
Return Conditions:
• Products must be returned in their original condition and packaging.
• Please include your order number and the reason for the return in your email to support@shophaircules.com.
• Once we receive and inspect the returned product, we will process your refund or exchange.
Contact Us:
• For any questions or concerns regarding returns, please contact our support team at support@shophaircules.com. We are here to help and ensure your satisfaction.
Thank you for choosing Haircules. We appreciate your business and look forward to serving you again.